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1. Check first the following information:  “But first ...can I go?”  Weight restriction apply.

NAME:

Company/Organisation:
(Optional) 

Phone Number:

Fax:

Address:

Town/Suburb:

Zip/Postcode:

Country:

Email Address:

We also accept direct debit or phone orders.

 

 

Name of Experience  would you like to book :

No of persons:

 

 Date:

 

Time you want to ride:

morning
   
 

or

(We will have to confirm what times are actually available) afternoon
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Type of Payment: Credit Card     
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BOOKING TERMS AND CONDITIONS

 

REFUNDS, CANCELLATIONS AND EARLY TERMINATION

 

Conditions and Cancellation Policy on the Voucher  

  1. If you cancel or terminate your booking earlier than expected for whatever reason and intend to reschedule to another date,  we will require a cancellation fee subject to the following.

  2. For experiences cancelled prior to date as indicated by booking  your experience will be forfeited, if  inadequate notice has been given

  3. Cancellation /Amendment Fees. The Company reserves the right to charge $50 amendment fees per person to cover our administration expenses and cancellation fees which can be up to 100%.

 

Conditions and

Cancellation Policy

I have read and agree to the Conditions and Cancellation Policy.

Plan Your Ride - Select the Day and Time

“But first ...can I go?”

We have put guidelines into place to protect horses from riders who would be deemed overweight. Based on studies, it is recommend that horses not be loaded with greater than 20% of their body weight.

NB: The ability to carry weight does not increase with the horses height. Tall horses in fact often have weaker backs than shorter ones. Ponies often have the strongest backs of all.

Larger riders restrictions -

  • For animal comfort and riders safety reasons,  we enforce a rider weight limit of 100kgs as we need to have the equipment and horses to meet your needs.

  • Please be advised that this limit may also  be subject to variation on a daily basis according to the availability of a suitable horse.

  • Our ability to take guests who are between 95 and 105 kilos on rides longer than an hour are subject to  strict conditions and availability of appropriate horses to ensure the safety of our guests and horses.

    “What if I am over 100kgs ?”
    To ensure the safety of you and the horse, you will be limited to the 1 hour trail ride.

NOTE:  Please ensure that correct weights are given for all riders at the time of booking. Refunds will not be given where a customer exceeds these weight limits. (If you have incorrectly advised us of your weight, and we are unable to allow you to ride on the day, sorry no refund will be given.)